# Brightwaters AI > AI consulting for Australian small and medium businesses. Based in Sydney. Strategy, workshops, and custom AI builds. ## About Brightwaters AI helps Australian SMBs design and build AI systems that save time and grow revenue. We go into businesses, understand their processes, and build tailored solutions. We also run hands-on AI workshops to train teams to use AI independently. Founded and based in Sydney, Australia. Works with businesses across all Australian states remotely. ## Services - AI Consulting: Process mapping, strategy, and roadmaps. Starts at $500. - AI Workshops: Hands-on team training to build an AI-first mindset. We teach you the tools so you can do it yourself. - Co-Working Sessions: Hands-on implementation together. $200/hour. - AI Development: Custom AI systems (voice agents, chatbots, workflow automation, dashboards). Starts from $2,000. Typical project timeline: 2 to 6 weeks from first call to live system. Simple voice agents or chatbots can be live in under 2 weeks. ## Industries Served - Mortgage brokers and financial services - Real estate agents - Trades businesses (electricians, plumbers, painters, builders) - Health clinics and allied health - Gyms and fitness studios - Retail and florists - Professional services (lawyers, accountants, bookkeepers) - Hospitality and SaaS startups ## Case Studies ### Sarina's Florist (Sydney, Retail) AI voice agent that answers every call 24/7, books orders, and never misses an enquiry. Before: missed calls daily while arranging flowers or serving customers. After: zero missed enquiries since going live. ### PFS / Picker Financial Services (Sydney, Finance) AI dashboard across 1,000+ mortgage clients with refinance opportunity detection, AI-generated property valuations, automated personalised broker emails, and a built-in AI chatbot for querying client data in plain English. ### Furonto (Sydney, Hospitality SaaS) Full booking management platform built from scratch in 2 months. Custom booking flows, management dashboard, multi-language support, and subscription billing. Delivered at a fraction of the cost of a traditional dev team. ## AI Capabilities Brightwaters AI builds and deploys the following types of AI systems for Australian businesses: - AI voice agents: answer business phone calls 24/7, book appointments, qualify leads, take messages - AI chatbots: trained on business-specific knowledge, handle customer questions, hand off to humans when needed - Workflow automation: lead capture, CRM updates, invoice generation, follow-up sequences, onboarding flows - AI dashboards: real-time business data, opportunity detection, natural language querying - Document processing: invoice reading, receipt scanning, data extraction from PDFs - Content generation: property listings, email drafts, client communications ## Blog Topics and Expertise Brightwaters AI publishes practical guides on AI for Australian small businesses. Key topic areas include: - AI voice agents for trades, health clinics, real estate, and retail - AI bookkeeping automation and BAS preparation for Australian businesses - AI quoting tools for Australian tradies - How to choose a first AI project for a small business - AI appointment booking for health clinics - Reducing gym member churn with AI in Australia - AI property listing generators for real estate agents - Generative Engine Optimization (GEO) for businesses - The cost of manual work vs AI automation for SMBs Full blog: https://www.brightwaters.ai/blog ## Key Pages - Homepage: https://www.brightwaters.ai/ - What We Build (before/after examples): https://www.brightwaters.ai/what-we-build - Blog (45+ articles): https://www.brightwaters.ai/blog - AI Quiz (What's Your AI Level?): https://www.brightwaters.ai/quiz - FAQ: https://www.brightwaters.ai/faq - Workshop: https://www.brightwaters.ai/workshop - Book a free strategy call: https://calendly.com/hello-brightwaters/30min ## Contact - Email: hello@brightwaters.ai - Location: Sydney, NSW, Australia - Website: https://www.brightwaters.ai