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Claude training

Claude training for business teams

Instructor-led Claude workshops for Australian businesses, on site in Sydney or online. Sessions cover setup, data privacy, prompting and day-to-day use, with exercises based on your team's own work.

Also available for ChatGPT and Microsoft Copilot.

Formats
Team, group or 1-to-1
Where
Sydney or online
Support
30 days by email
Who the training is for

This is for you if

Owners and teams in Australian service businesses, typically 5 to 50 people. It suits teams that use Claude inconsistently, and businesses that want clear rules on client data before AI use spreads. No technical background is needed.

Training formats

All three formats cover the same core modules. They differ in group size and how much time is spent on your own work.

01

Team workshop

A half-day session for your whole team, on site or online.

  • Any team size
  • Pre-workshop survey sets the agenda
  • Exercises use your team's own work
  • 30 days of email support

02

Group workshop

A live online session for small teams and sole operators.

  • Three hours, online
  • Open to individuals or whole teams
  • AI Operating System started in the session
  • 30 days of email support

03

1-to-1 training

A private session for a business owner.

  • Two hours
  • Your own data and accounts only
  • Set up on your own computer
  • 30 days of email support

About the 1-to-1 setup session →

Curriculum

The order and depth are adjusted to the pre-workshop survey.

01

Foundations

How AI models work, prompting and context, and where Claude fits into day-to-day work.

02

Setup and data privacy

Choosing the right plan, turning off data sharing, and setting up memory and roles so nothing entered trains a public model.

03

Projects, skills and connectors

Giving Claude your files, repeat tasks and business tools, so it works from your context in every chat.

04

Your AI Operating System

A shared folder Claude reads before every task, owned by your business and updated as the team works.

05

Client data policy

A simple green and red policy that sets what goes into AI tools and what stays out.

06

Applied session

The team applies the training to one of its most time-consuming tasks and finishes with it working.

How a team workshop runs

01

Before the session

Each attendee completes a short survey, which sets the agenda and the examples used.

02

Morning

Setup, data rules and the core modules.

03

Afternoon

Applied work on the team's own tasks.

04

After

30 days of email support, with questions answered the same day.

What's included

Optional extras

Follow-up sessions

Two 60-minute sessions, two weeks and one month after the workshop, to review progress and resolve issues.

Recording and playbook

A recording of the session and a written guide for staff who join later.

Client reviews

"[The Brightwaters AI team] were very intricate in their details of introducing AI into our business. they took the time to teach us all the features of this amazing new tool we have in our arsenal. I would highly recommend using these guys!"

Vitor De Matos · Google review

"I had a wonderful experience working with [Brightwaters AI]. They were super helpful, patient, and deeply knowledgeable. They made the process of integrating AI into my daily workflow incredibly easy and approachable. Thank you both so much for all your help!"

Camila Salum · Google review
★★★★★Rated 5.0 on Google

Frequently asked questions

Other questions can be covered on a free call.

We already pay for Claude but hardly anyone uses it. Will training help?+

Usually, yes. Teams often stop using it after a few generic answers. The session sets Claude up with your business context and uses your team's own tasks, and finishes with one of your most time-consuming tasks working.

Is it safe to put client information into Claude?+

It can be, with the right plan and settings. We turn off data sharing so nothing entered trains a public model. Your team also gets a simple green and red policy on what goes in and what stays out.

Why does Claude give us such generic answers?+

Usually because it doesn't know anything about your business. The training sets up your AI Operating System. It's a shared folder Claude reads before every task, with your services, your clients and your tone of voice.

Who is the training for?+

Owners and teams in Australian service businesses. No technical background is needed.

Does my team need to be technical?+

No. Claude is used in plain English, the same way you'd brief a new staff member.

What do we need to bring?+

A laptop for each person, a paid Claude account, and one or two tasks that take up a lot of time. We can help you choose a plan beforehand.

Which AI tool should we train on?+

Usually the one your team already pays for. We run the same training on Claude, ChatGPT and Microsoft Copilot, and can help you choose on a call.

Can the training be tailored to our industry?+

Yes. The pre-workshop survey and a short call shape the examples, so exercises use tasks from your business.

Do you come to us?+

Team workshops run on site around Sydney, or online anywhere in Australia. Group workshops are online.

How is client data handled?+

Data rules are covered in the session, and Claude is set up so nothing entered trains a public model. Your data stays in your own accounts.

What support is there afterwards?+

Every format includes 30 days of email support. Follow-up sessions and monthly support are available.

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